Residential Services Overview

The Arc of Orange County has many residences throughout Orange County, providing just the right level of care, supervision, medical services, transportation and support, while offering residents the experience of being self-sufficient to the highest level they can achieve. We are able to meet the needs both of individuals who want to live and work in the community with minimal supports, as well as individuals who have complex medical and behavioral needs.

  • Our residential program provides 24/7 staff supports to over 140 people year round. They are designed to maximize the quality of life enjoyed by each person, by utilizing a data based analysis tool that is internationally recognized and validated – Personal Outcome Measures ®
  • This method enables us to identify how each person we support defines quality of life, and to collaborate on devising strategies and supports to improve quality, as defined by each person.
  • Our residential programs also offer clinical supports to people in need – some are provided by agency employed clinical staff, however many are supported by community providers, as we strive to ensure people are fully integrated into their communities
  • Nursing supports are available to all people supported 24/7, as are administrative supports for crisis or emergency events
  • The use of these systems is designed to ensure that people are able to maximize quality of life while enhancing independence, responsibility, and safety.
  • In addition we have homes that are designed to meet the needs of people with complex medical and mental health needs

Individual Residential Alternatives (IRA’s)
Individual Residential Alternatives (IRA’s) are designed for people who do not routinely require on-site clinical services. All people residing in an IRA are encouraged to actively participate, along with their families, in the development of their program plan. Through this participation, people exercise the opportunity to shape their own futures by deciding what they would like and need to learn. All IRA’s offer 24-hour/day supervision from trained staff. The Arc currently serves 124 people in IRA’s throughout the County.

Community Residences (CR’s)
Community Residences (CR’s) are designed for people who do not routinely require on-site clinical services. All people residing in a CR are encouraged to actively participate, along with their families, in the development of their program plan. Through this participation, people exercise the opportunity to shape their own futures by deciding what they would like and need to learn. All CR’s offer 24-hour/day supervision from trained staff. The Arc currently serves 15 people in CR’s in Newburgh and Port Jervis.

Supportive Apartments
Supportive apartments require the greatest level of independence on the part of the person residing in an OPWDD-certified home. As in supervised residences, people play an active role in their program planning. However, significantly more time is spent independently of staff. Training typically focuses on skill attainment in areas such as advanced budgeting, meal preparation and food procurement, emergency procedures, and recreational planning in the community. People who reside in the apartments are encouraged to obtain competitive employment in the community.

  • Our supportive apartment program currently supports 5 people on an as needed basis, with the same availability of nursing and administrative supports as that in our traditional supervised programs.
  • Staff may be on hand to provide assistance with medical appointments, grocery shopping, recreational events, or other things of interest to the person supported, however there are not 24/7 staffing supports.
  • Our supportive apartments are designed to facilitate those who are quite capable of independent living with the need for occasional, or routine minimal supports.
  • Staff works with people supported to develop skills in advanced budgeting (staff work to ensure people are working towards being able to take responsibility for their own benefits, Social Security, etc.), self-care/medical care, household responsibilities, community integration, obtaining employment, and what to do in an emergency.

Fiscal Intermediary Services
Fiscal Intermediary services are available to support Independent Support Services and self-directed services – There are a variety of options available for people who do not need 24/7 supports. These include rent subsidies to help pay for a place to live, combined with Community Habilitation Supports which are determined based on the person’s needs/wants and goals in life. This allows a person to live as independently as possible, in a community of their choice with the supports needed to be successful. People choosing these services do not live in certified or staffed settings, they may live alone or with a roommate, and many people use adaptive technology to increase their independence and ability to navigate the world in the absence of staff supports.

Self-Directed Services
Self-Directed Services are a new option in New York State and allows people to choose a circle of support that includes friends, families, and others they want to be part of their life and their decision making process. Together with the circle of support, the person can choose a broker to develop a plan of services that includes a place to live, transportation, day/community habilitation, and other services that would support the person to achieve their stated goals.

For more information on our Residential Programs please call The Arc of Orange Intake Coordinator, Emily Malcuit at (845) 565-6027 ext. 1122 or Emily.Malcuit@TheArcOfOrange.org.